Returns and Refunds

Eligibility

Items must be unused, in their original packaging, and reported soon after delivery to be eligible for a return or exchange.

How to Request a Return

Message us with your order number and a photo of the item, and our team will guide you through the next steps.

Refund Method and Timing

Approved refunds are issued back to your original payment method once the returned item is received and inspected.

Exchanges

Prefer a different size or color? Let us know and we’ll help you swap your item, subject to availability.

Returns and Refunds | Tee Rex